At Luxish, we follow a strict closed-box delivery policy to ensure product hygiene and authenticity.
✅ Replacement / Refund Available If:
- You receive a damaged, defective, or wrong product
- You report the issue within 3 days of delivery
- You provide clear photo or video proof after opening
❌ Not Eligible If:
- The product has been used or opened
- The seal or packaging is broken
- You change your mind
- The product does not suit your skin
- You dislike the smell, texture, or design
🔁 Wrong Product Ordered
Exchange may be possible (subject to approval).
Return & re-shipping costs must be covered by the customer.
📞 Support
Hotline: +88019 4477 4589
Email: officialluxishbd@gmail.com